Responsible Gambling

At Regal Wins, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.

Our Commitment

Regal Wins is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict standards to ensure fair play, player protection, and responsible gambling practices. Our commitment extends beyond compliance to actively promoting safer gambling habits among our community.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience. It's important to recognise the warning signs:

• Spending more money or time gambling than you can afford
• Chasing losses with bigger bets
• Gambling to escape problems or negative emotions
• Lying to family or friends about your gambling activities
• Neglecting work, family, or social responsibilities
• Borrowing money to gamble
• Feeling anxious or depressed about gambling

Tools and Controls

We provide various tools to help you maintain control over your gambling:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.

Loss Limits

Set limits on how much you can lose over a specified period to help manage your gambling budget effectively.

Session Time Limits

Control how long you spend gambling by setting time limits for your gaming sessions.

Reality Checks

Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.

Take a Break

Temporarily suspend your account for a period of 24 hours to 6 weeks if you need time away from gambling.

Self-Exclusion

Permanently close your account for a minimum period of 6 months if you feel you need a longer break from gambling.

Age Verification

Gambling is strictly prohibited for anyone under the age of 18. We use robust age verification procedures to prevent underage gambling and regularly monitor our systems to ensure compliance.

Getting Help

If you're concerned about your gambling or that of someone you know, help is available:

GamCare

Free, confidential advice and support for anyone affected by gambling problems.

Website: www.gamcare.org.uk

Helpline: 0808 8020 133 (free from all UK phones)

Live Chat: Available 24/7

Gamblers Anonymous

A fellowship of men and women who share their experience to help solve their gambling problems.

Website: www.gamblersanonymous.org.uk

Helpline: 020 7384 3040

BeGambleAware

Independent charity providing information, advice, and support for anyone affected by gambling problems.

Website: www.begambleaware.org

GAMSTOP

A free service that allows you to put restrictions on your online gambling across all licensed operators in Great Britain.

Website: www.gamstop.co.uk

Financial Support

If gambling has caused financial difficulties, these organisations can provide advice and support:

• Citizens Advice: www.citizensadvice.org.uk or call 03444 111 444
• StepChange Debt Charity: www.stepchange.org or call 0800 138 1111
• National Debtline: www.nationaldebtline.org or call 0808 808 4000

Blocking Software

Consider installing gambling blocking software to restrict access to gambling websites:

• Gamban: www.gamban.com
• BetBlocker: www.betblocker.org
• Net Nanny: www.netnanny.com

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gambling, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 through your account
• Phone: +44 20 3808 9999 (Monday to Sunday, 9:00 AM - 11:00 PM GMT)

Regular Reviews

We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and aligned with industry best practices. This page was last updated on 15th March 2026.

Remember: Gambling should be fun. When the fun stops, stop.